CRM ADMIN CRM Admin/Implementation/Training Customer Experience Agent Custom training on using CRMs (such as Zendesk) in the Agent role with the goal of scoring high CSAT and CES. Positive Customer Experience How to become the best partner for your clients. CRM Admin Custom training on how to be an Admin for a CRM instance with a focus on workflows, integrations, and reporting Working a Project How to use systems such as Harvest, Asana, JIRA, and Confluence to best track and present your work. OUR STANDARD REPORTS Daily Agent Report Support Weekly Report Template Plan for zendesk updates
